Making the Museum is a newsletter and podcast about exhibitions for museum leaders and teams.

NEW! The MtM Glossary of Museum Exhibitions (BETA)

Written and hosted by Jonathan Alger | MtM is a project of C&G Partners | Design for Culture


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Juxtaposing Objects

Most museum display cases invite visitors to compare similar things. Occasionally, though, you’ll encounter two objects in a case that don’t appear to be similar at all, but it’s no accident they are together. …

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Object Selection vs. Object Arrangement

When most people imagine creating a museum object case layout, they might think of somebody arranging artifacts until the composition looks good visually. But visual arrangement isn't where experience design really starts. …

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Visible Exit Problem

Visitors do not only look at what we give them to look at. If only. Case in point: the visible exit problem. All of us humans automatically, subconsciously, and constantly scan for obvious ways out from the spaces we are in. …

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Betrayal by Adhesive

[Ominous music] You walk into the gallery one morning and discover that something firmly attached yesterday is now hanging by one corner. Or broken on the floor. Adhesives are wonderful. But they are dependent on many invisible things …

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Do Object Rotations Cause Repeat Visits?

Why do our visitors come back? Often, because we have “something new.” But not every kind of “new” works this way. A whole new temporary exhibition can be an event. A single rotated object might be “new,” but not in the same way. …

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Why Venn Diagrams Actually Work

Everybody loves a good Venn diagram. You kinda can’t go wrong throwing one on a slide. (You know, those easily drawn, disarmingly simple overlapping circle diagrams that show the relationship between ideas, priorities, or categories.) …

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What’s IPOP?

Maybe you’ve heard someone in a museum exhibition meeting say something like, "Let's run this through IPOP." (Especially if that someone came from a Smithsonian museum or affiliate.) And maybe you wondered: what’s IPOP? …

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Ten Weird Words to Prove You Know Your Stuff

Ready for a fun, quick test? Every field has words that sound strange from the outside. Some are technical. Some sound completely made up. But they are real words we all use to plan, design, build, install, and maintain exhibitions. …

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What is Scope Creep?

Scope creep is the gradual, unacknowledged expansion of work beyond what was originally agreed upon, without corresponding official changes to the budget, schedule, or expectations. Scope creep is not just “the project getting bigger.” …

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Two Types of Tight Timeline

A tight timeline is one of the most common causes of project stress. Deadlines are approaching. Teams are overlapping. People are working late. Everything is compressed and urgent. But “tight timeline” can mean different things. …

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Wikipedia Theme Park: The Information / Engagement Spectrum

Exhibitions have a constant tension. Are we giving information? Or creating engagement? Of course, the answer is, “Both! Duh.” But let’s dive into that, because “both” isn’t a thorough answer either. Imagine an Information/Engagement Spectrum. …

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The Mistake of the Double-Loaded Gallery

“Double-loaded gallery” is a term we use in the studio. It’s when exhibits or displays are placed equally on both sides of a long gallery or hallway. (We stole it from architecture, where “double-loaded corridor” means doors constantly on both sides.) …

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The Myth of “Best Practices”

In exhibition projects, we hear “best practices” all the time. The phrase sounds reassuring. Proven. Settled. As if someone out there has already figured out the very best way. Trouble is, it’s not true. The underlying concept is useful, though. …

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Low-Tech Interactives in Reading-Focused Exhibitions

Some exhibitions focus mainly on reading. That’s okay. Most visitors don’t come to read. But sometimes words work. And in those cases, low-tech interactive elements can help make the experience more engaging. …

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Destination Departments

In big box stores, “destination department placement” is the strategy of putting high-demand items far from the entrance, so customers have to walk past everything else to reach them. This is also known as “back-of-store anchoring” …

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Ability to Change Goes Down as Cost of Change Goes Up

There is a pattern that shows up in almost every exhibition project. Once you see it, you can’t unsee it. At the very beginning of a project, you can change almost anything. Layout. Storyline. Budget. Media ideas. The overall concept. But then …

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Textbooks for Exhibition Designers

What books could you study to learn exhibition design? There isn’t just one textbook for the field. Many show up in courses and offices. And because tech, culture, and practice continue to change, new editions are always of interest. …

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AI for Pre-Rendering

Today, the second moment when text-to-image AI can now help: mid-design pre-rendering. After the early concept phase, something important happens for any team using 3D software: the digital white model …

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3D Software for Exhibitions

If you ask exhibition teams what 3D software they use, you’ll get many answers. Our software world is mixed. But after a while, you start to notice the same names coming up. Three in particular: …

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