Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.

MtM is a project of C&G Partners | Design for Culture


Technology Jonathan Alger Technology Jonathan Alger

Elephant, Dog, Gerbil (Updated)

There are three aging speeds to consider in every exhibition and experience project: Building Speed, Furniture Speed, and Technology Speed. 1. Building Speed: Good buildings age like an elephant. You shouldn’t need to replace one for 50 years …

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First Fish

Past podcast guest and friend of MtM Matt Kirchman teaches a principle called “first fish.” He picked it up planning aquarium experiences. If you have a lot of something visitors are excited to see, give them a taste of it as soon as they arrive …

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Jonathan Alger Jonathan Alger

What’s “LBE”?

Don’t know the term “LBE”? No worries. It’s probably something you make for a living anyway. “LBE” stands for “location based entertainment”. The term grew as the entertainment industry looked to sell intellectual property through physical space…

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Inspirational Quote to the Rescue

There is always that one surface in a space no one is sure what to do with. It’s not a primary location. And there isn’t any content still looking for a home. But we don’t want to leave it empty. What to do? Here’s a simple move that almost always works …

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Phil & Monique Jonathan Alger Phil & Monique Jonathan Alger

Phil & Monique: Developments

MONIQUE: I am a developer who would rather be a developer, and I work with people from development, who get funding from developers in development to make developments. SVEN: Uh, what did that mean? PHIL: Don’t encourage her…

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Projector Coincidence

There are some weird coincidences in our field. Here’s one. Typical projectors (not short-throw) ideally get placed about as far from an image as 1.5 times the width of that image. Guess how far away from an image a person instinctively stands …

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We’re Not Our Visitors

All of us at the table at our planning sessions have one thing in common: we’re not our visitors. But sometimes we act like the project is … for us. “I know it’s an exhibit about ferns, but I just personally hate green. Can we see a grey option?” …

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Content, Technology Jonathan Alger Content, Technology Jonathan Alger

Dial Everything Else Down

There is a counterintuitive audio engineering rule about how to make something louder. It might sound crazy. But it’s true. To dial something up — don’t dial it up. Dial everything else down. This rule is especially true in certain kinds of physical spaces …

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Phil & Monique Jonathan Alger Phil & Monique Jonathan Alger

Phil & Monique: Stradivarius

MONIQUE: Remember that time a famous violinist played a Stradivarius in the subway, thousands passed by, and almost nobody stopped? PHIL: Yeah, it was an experiment for an article about context and public taste. MONIQUE: Right! But …

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Jonathan Alger Jonathan Alger

The Actor and Her Light

The audience hushes as the actor enters. She glides through shadows to a pool of light, and begins to speak. In a dark theater, an actor is irrelevant until they are lit. The starting condition is darkness. If the actor isn’t lit, the actor isn’t there. So much so, that …

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Stonecutters

A traveler comes across three stonecutters working in a field. Curious, he asks each what they are doing. The first mutters, “I am just doing my job.” The second scoffs and declares, “I am cutting perfect stones!” But the third smiles humbly and says …

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What’s “Program” Mean?

This will be easy. Let’s ask around. Developer: “Programs” are the code we write for computers. Educator: No, “programs” are our tours and classes. Event Manager: What? “Programs” are what we hand out at our events.

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Jargon

People who plan and design experiences know the jargon. People who don’t, don’t. And they have no interest in learning. Why should they? Do you recall the name of your prescription — or do you just want a painkiller when something hurts?

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The Paradox of Exhibitions

What is the Paradox of Exhibitions? Exhibitions display collection items that we otherwise preserve. Unless they are digital items, they have physical form. We take them out of their root cellars and pantries. We bring them into the light. We destroy them a little.

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Technology Jonathan Alger Technology Jonathan Alger

Sexy Browsing

Sexy browsing is when an interactive experience is the equivalent of a book, diagram or filing cabinet, but done with appealing technology. You navigate educational image, text or video information. And your reward is more information. It’s good. But it’s not the only option.

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Jonathan Alger Jonathan Alger

Beige Butterflies

An exhibition of rare books and manuscripts is a flock of beige butterflies. The books are antique paper, wings spread and perched in rows. But what is the most common color of fabric background we put these gentle beings upon?

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