Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.

A project of C&G Partners | Design for Culture


Jonathan Alger Jonathan Alger

Smiling Curves

Exhibition and experience projects usually follow what economists would call a “smiling curve” of effort. That’s a curve shaped like a smile, basically a wide “u”. It maps effort (vertical) over time (horizontal). At the start we’re on the left side of the smile …

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Jonathan Alger Jonathan Alger

“Tainments”

You almost certainly know about immersive art, the for-profit trend that influences the development of museum exhibitions and experiences today in many ways. But that’s not the only thing out there. Introducing the “tainments” (all real) …

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Jonathan Alger Jonathan Alger

The Real Bilbao Effect, with Andy Klemmer

Can a museum revitalize a city? Are design competitions a good idea? What comes first in design, practicality or fun? Andy Klemmer (Founder, Paratus Group) joins host Jonathan Alger (Managing Partner, C&G Partners) to reveal “The Real Bilbao Effect”.

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Jonathan Alger Jonathan Alger

Chain Link Clichés

Visitors don’t expect to find raw, unfinished building materials like chain link fencing, raw plywood, or unpainted concrete blocks in an exhibition. These materials can be both memorable and affordable. But there’s a “but”.

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Jonathan Alger Jonathan Alger

Phil & Monique: Rule of Three

PHIL: You’re furrowing your brow. MONIQUE: I need a working title and a catchy organizing principle for this little civics exhibition I’m doing. PHIL: Try the Rule of Three. You might solve both. MONIQUE: Rule of what? …

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Jonathan Alger Jonathan Alger

Multiple Personalities (Are Good)

Every exhibition and experience project team has multiple personalities. But that’s good. The trick is creating an atmosphere that allows each to be themselves, permits conflicts to arise, and resolves them collegially. Tension is a byproduct of what’s needed. …

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Jonathan Alger Jonathan Alger

(Win a Mug) Phygital Forevermore

“Phygital.” It’s a running joke at MtM, the podcast. It’s a portmanteau, blending the sounds and meanings of “physical” and “digital”. Other portmanteaus seen at MtM: animatronic, edutainment, guesstimate, hazmat, metaverse, starchitect …

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Jonathan Alger Jonathan Alger

Good Damage

I was once given a tour of a new exhibition by the curator. Among hundreds of objects was a large item, very damaged, behind all the others. When I learned what it was, it was the damage that made it the most interesting object there for me. …

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Jonathan Alger Jonathan Alger

Our Building is Our Biggest Artifact

Visitors don’t perceive architecture and exhibitions as separate. They’re part of one experience. We develop and fund them separately, but that’s just us. Architecture can inspire awe. Vast sums are raised to create new ones for this reason. …

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Jonathan Alger Jonathan Alger

The Pre-Aging Trick (Updated)

Have you ever re-watched an old film you once loved for its special effects — only to find it didn't age well? The media and tech industries raise the bar on production values daily. Museums can’t keep up. How can we keep media content fresh longer? …

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Jonathan Alger Jonathan Alger

Error Magnets

Warning: obsessively nerdy. Strolling through an exhibition recently (not designed by us, of course) I noticed … an error magnet. Argh! My nemesis. What’s an error magnet? It’s a minor creative idea likely to cause a major production error. …

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Jonathan Alger Jonathan Alger

Who Goes on the Credit Panel?

Every exhibition needs a credit panel. They cost almost nothing. Every additional name costs nothing. But the lasting goodwill can’t be bought. Nearly zero cost, potentially priceless outcome. How’s that for ROI? Oh, right, what’s a credit panel? …

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Jonathan Alger Jonathan Alger

How Not to Label a Screen

Here's a quick win. There are many ways NOT to label a screen in an exhibition: NOT on the wall nearby. NOT above or below the screen. NOT running up the side of it. If the title is visible even when the screen is dark, the visitor will see it. So, why does that matter? …

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Jonathan Alger Jonathan Alger

5 Kinds of Maintenance

When we develop our projects, we sometimes leave “maintenance” to others. Someday. Later. But if we don’t keep maintenance in mind, it will come back to haunt us financially. And there isn’t just one kind. There are 5. …

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Jonathan Alger Jonathan Alger

Museumless

The name of this newsletter aside, many museum-style exhibitions happen in places that … aren’t museums. Regardless, all of the strategies we talk about here, and in the sister podcast to this newsletter, apply to a whole list of other kinds of venues. …

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